Client Testimonials for Susan Ellis
We had a great experience with a Susan and Tracy! They found us a wonderful home and were so easy to work with, even from out of state! They were responsive over email and text and handled everything for us. We could not recommend them more highly!
She was great. Very easy to work with and she knows her stuff. She lives in the community where she sells lots of houses. We followed her advice to get our house ready for sale. I know that her recommendations helped us get multiple offers above the list price. We couldn't be happier about how smoothly the selling process went. Five stars all around!
Susan Ellis has the necessary mix of industry knowledge, service excellence, and superb negotiation skills which benefit her clients in any real estate market. I have used Susan to buy and sell and have also referred Susan to others to buy and sell. The quality experience that i received was also shared amongst those who i referred Mrs. Ellis to. Susans reputation as a leading real estate agent supersedes herself and the industry respect she receives amongst her peers is priceless. If you find yourself looking for a seasoned real estate professional in the greater Olney and or Montgomery County area, than look no further than Susan Ellis.
Our experience with Susan has been phenomenal! Be it an inquiry into what might be lurking in the market to piqué our interest or the actual sale of our home. We were very impressed with Susan's professionalism and industry savvy when she was the Listing Agent from whom we purchased our home. So when it was time to sell a few years later, there was no hesitation about whom to call. Susan immediately went into full gear, providing worth-while tips and ideas to prepare our home for sale, and handling every detail along the way. We never felt pressured into making decisions. Susan is extremely responsive, easy to work with and very accommodating. She is always willing to go the extra mile. We were pleasantly surprised on how quickly our house was sold in a relatively tight market. I highly recommend Susan.
We contacted Susan because we were aware that she had success with selling our neighborhood. Everyone had been pleased with her. She was very professional. Susan kept us informed every step of the way and when a buyer was found made the sale seamless. We would highly recommend her and use her in the future.
We had seen Susan's signs around the area. Two real estate professionals, one of whom was a competitor who had been soliciting our listing for two years, told us she was the best in the area. We contacted her and her responsiveness was immediate and highly professional. Her pricing of our property reflected her thorough knowledge of the local market and her presentation of the property was outstanding. The property sold in what we considered to be record time and at a most satisfactory price.
Susan was excellent. She negotiated a lower price with the builder because we had a cash offer. She was very helpful discussing builder options. She found us a very good inspector who found some glitches that the builder addressed.
And she made the process fun! We had a long-distance build/ move that made it somewhat more stressful, but it all worked well with her help.
We would recommend her without reservation.
Susan Ellis is great! If you want to sell a house in the Olney/Brookeville area (and beyond) there's no one better! You will not be disappointed with Susan. She gave us great advice on what to do to our home so it would sell quickly and easily. It did,... within 1 week! She is honest, professional, and responsive. She clearly knows her business well. We interviewed several agents in our quest to find just the right one. Obviously, we wanted someone who would get us the best price possible for our home. Once we spoke to Susan, we knew we'd found her. I highly recommend her services and would absolutely use her again. She is truly amazing at what she does.
We interviewed 3 local realtors and Susan was spot on with what we should list the house for. The price, which was higher than the other two realtors recommended was a sign that she knew exactly what similar houses sold for in the Olney- Brookeville area. Her fees were less than the other realtors as well. With her expertise, we had 3 offers in 3 days and sold the house over asking price. She was prompt in returning calls and follow up. I would highly recommend.
Susan sold our house in record time during a depressed market. She was agressive, and an excellent negotiator. She knew the area and market better than any other professional we had interviewed, and she was not afraid to be 100% open with us about the process and our prospects. Susan was in constant contact with us and potential buyers' agents, and her diligence ultimately led to a smooth closing process. Throughout the process, Susan was enjoyable to work with, and we now count her as a friend.
Susan was a joy to work with. Both she and Tracy, her assistant, were attentive, responsive, and fun!
She has a team of talented photographers - the photos were very good quality.
I would recommend Susan to everyone.
I interviewed several Real Estate Agents before choosing Susan. She is professional, experienced and knows the real estate market. My home sold quickly in a still slow market and it was because of Susan's diligence. I highly recommend her!
Susan Ellis and her team (including Tracy Onslow) were a great help is selling my mother's home. They were there whenever I needed them and were on top of what was going on (we had several offers!) If I had another house to sell I'd contact them.
Susan Ellis has sold two houses for me. Both times we were extremely happy with her knowledge, expertise, and ease of explaining the process. She gave us some very good advice about what to do to make the houses show nicely. Her sales flyers came out very professional and made the home look as nice as possible. Both homes sold in about a month! I would highly recommend her!
Susan was our realtor when we bought our house, and we chose her to be our realtor when we sold it approximately 10 years later. She is a pleasure to work with. Forthright, honest, knowledgeable, plus a great sense of humor. Has a great network of contractors to help with any repair/ remodeling needed.
Susan Ellis did an outstanding job marketing and selling our house in Ashton, Maryland. During a very difficult market slump she presented the house through an excellent brochure, advertisements, and open houses and brought many perspective buyers. She was on top of every showing and instrumental in negotiating the final deal. Highly effective real estate agent.
Susan went above and beyond the call. We were in a difficult situation as we had moved prior to listing. Susan took care of managing a large quantity of needed work on our behalf, beginning to end. She has a stash of reputable contractors she can call on, and we certainly needed them.
I recommend her highly, and wouldn't hesitate again if the need arose.
I worked with Susan to purchase a home in 2010. Susan was great at focusing on what I was looking for in a home and did a fantastic job of weeding out properties that she knew wouldn't suit me. This saved a lot of time for both of us. Purchasing a home is very stressful and Susan's no-pressure style made it an enjoyable experience. She really tries to find the right property for "You". This was my fifth home purchase. I would definitely recommend Susan because she doesn't just find you a house, she finds you a home.
Susan was just fantastic! From start to finish! I was absolutely floored at how fast our home sold! She was extremely helpful and knowledgeable and worked tirelessly for us on every detail!! She is the BOMB!! (The Remax settlement office folks there in Olney are also wonderful!!!) :)
I cannot say enough good things about working with Susan both as a Buyer's agent and a seller's agent. When we sold our home, she went above and beyond marketing our home, giving us advice, and following up with potential buyers. She was easy to reach at a moment's notice and really held our hand through the entire process. Although she is highly sought after, she made us feel like we were her only clients.
I would (and have) recommend her to anyone buying or selling a home.
When I decided to sell my home, I hired Susan because I wanted the best and most experienced local realtor. Susan proved to be both of those. In less than 45 days, everything from listing to contract to closing went off without a hitch, and according to plan.
We have truly enjoyed working with Susan. We first met Susan in 2002 when we were planning our move into the Olney area and she helped us find and purchase our current home in Brookeville. She is very knowledgeable of the Olney/Brookeville area. Through the years we have kept in touch and she has even shown us a few homes when we were thinking of moving again within the area. We are again in the process of getting our home ready for sale and deciding where to go. She is very patient and helpful in finding the right home for our family and always there to answer any questions or give advice on a home or area. We really enjoy working with her and always recommend her to family and friends! She is wonderful to work with!
We knew selling our home would be a challenge because of the price point and the competition around us. Susan was there for us. She gave us realistic advice, frequently updated comps, and always listened and respected our thoughts. Susan did a great job giving our house prime advertising space. In addition, she used new tools such as furnishing the house via internet tools. She conducted several open houses, always followed up with anyone who showed interest and kept us well informed. Susan provided expert info on how to improve curb appeal. We were in and out of town while selling, and Susan checked on the house, making sure it looked great. Finally, she was wonderful in helping us close the deal. Susan was very professional and acted in our best interests. We immediately trusted her knowledge and skills. The entire process was smooth. Susan was always there to help and re-assure us. We highly recommend Susan Ellis!
Working with Susan was a pleasure. She possessed a great knowledge of the area, great negotiation skills, and was attentive to the needs of her client (me). What I appreciated most was that she did not use high pressure tactics to make a quick sale. She wanted me to find the house that was right for me.
Hopefully, I won't need her services again because I love where I live. However, if I do, I won't hesitate to go to Susan. I would definitely recommend her to others.
Susan gave excellent advice, was highly organized and kept us well informed through the whole process. Susan was very responsive and would contact us promptly regarding any new development. We would highly recommend her.
We interviewed several real estate agents before we put our house on the market. We chose Susan as our listing agent, despite working with another agent first, because she was professional, upbeat and positive when presenting to us how she would sell our house. She wanted to get in there and take pictures within a few days of signing the contract as our agent. The pictures in the brochure depicted the assets our house had almost better than seeing it in person. We had an open house within a week and a contract the next week. We also bought our new house using Susan as our buying agent. The process is usually rather stressful, but Susan had us relaxed at every stage with her light humor and friendly, professional nature. The process was seamless. I have recommended Susan to friends and anyone else I know who is looking to buy a house.
Susan Ellis has sold two of our properties, and she helped us to purchase a house in Olney, MD. Susan is a seasoned real estate agent who pays great attention to detail and offered us invaluable advice and counsel in buying and selling our houses. We appreciated that she always arrived on time and was flexible in scheduling time to visit homes. We are grateful for the personal attention that she has given us in our home buying process. She's become a dear friend. I would highly recommend her to others!
Susan did an excellent job representing us as our realtor. Her professionalism, sound advice and knowledge of the market all helped to make it a timely sale and positive experience overall. I would highly recommend Susan.
Susan expertly navigated us through incredibly difficult buying and selling transactions at a time when the market was beginning to crash. Her professionalism, practicality and level-headedness were absolutely essential in closing our deals. She was promptly responsive to calls, and no question or concern was out of bounds. We would highly recommend her to anyone looking to buy or sell a home.
We were first time home buyers and semi knowledgable about the process. Susan was extremely patient and walked us through each step including taking the time to explain ALL of the details in our offer paperwork. She also is extremely organized and responsive to all of our questions, concerns, and unseen issues. Susan is extremely professional and we will be hiring her again when we go to sell our house and buy a new one! We HIGHLY recommend Susan!
Susan not only helped us sell our house in less than a week, but she also helped us find the a house at a great price in the neighborhood we wanted that we live in today! She is extremely knowledgable of the Olney area.
Susan listens well and understood exactly what we wanted in a house. She didn't try to push us into anything just to move on to the next sale. She was very helpful and knowledgable at negotiation time. She understands the market and can balance the needs to the seller and buyer even in time of representing both.
I will continue to recommend Susan. She is very easy to work with and always available when you need her.
Susan found our dream home even with all our picky criteria and sold our old home without a hitch and very quickly. We loved Susan from the start! She was amazingly responsive to our every request or question making us feel like we were her only client. She was always on the lookout for our new home even when we became weary of the market supply. We never felt pressured on a home and when the right home came along she immediately knew it was for us. In fact we saw the house the day it came on the market and made an offer the very next day. Her extensive knowledge, expertise and sense of humor made the whole process a pleasure. We actually missed seeing her after we closed on both homes. We absolutely recommend Susan and we'll be calling her in another 20 years for our next home!
When we decided to move to Olney we knew we wanted a realtor who knew the area. We found Susan's website online and made an appointment to interview her. It didn't take us 10 minutes to know she was the realtor we wanted to work with. She had seen many of the homes we were interested in and was able to guide us in the right direction and the right neighborhood for our family dynamic. She new all about the local schools which came in very handy!
We put a contract on a home within 5 days of meeting Susan (which was very unexpected) but she was by our side the entire way! We had to juggle a lot in a short amount of time but Susan always made herself accessible to answer any questions and deal with any last minute details. She also worked well with the seller's' agent. All around consummate professional. By the end, she really did feel like part of our family. We love our home, but more importantly we love the stress-free process of buying our home and a lot of that is because of Susan. We would recommend her to anyone looking for a realtor.
Susan Ellis is simply the best agent in the Olney area. We were with another agent at first and after a couple of bad appointments we went after the best, and we got her! Susan made us feel like we were her only clients even though we knew she had a full load. As first-time home buyers, we needed someone who could explain the process to us in terms we understood. Susan took the time to walk us through every aspect, without making us feel like we were novice. She fought for us at every turn using her negotiation skills and knowledge of the Olney market to help us get our dream home within our budget. Susan never pushed us outside of our comfort zone, but always presented all of our options. She listened to us, made us feel comfortable about our purchase, and delivered on everything we asked of her. If we ever move, we will turn to Susan again.
We asked Susan to list our single family home in Olney (Norbeck Hills) in Spring of 2013 due to a glowing recommendation from some friends. She had outstanding knowledge of the neighborhood and the market, and developed an excellent marketing strategy and pricing strategy (aggressive, which we greatly appreciated). As a result of her guidance, we had excellent traffic and had a lot of interest, with a bid coming within 30 days of listing. What we really appreciated most was her responsiveness, and navigating us through the entire sales process when the buying agent and buyers were frankly not very responsiveness or apparently as knowledgeable as Susan. You will not be disappointed by listing your home with her.
Susan spent over a year helping us sell our previous house and buying our new one. She patiently showed us listings sometimes 2 or 3 tines. We had very specific needs and there was never any pressure to settle. Susan walked us through both processes and was available day or night to solve any issue or just to answer a question. She really became part of the family and we still talk whether it is to just catch up or to get a recommendation for a service provider. We cannot recommend her enough and if you work with her, we know you will feel the same after you buy or sell a house with her.
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