AWARDS & RECOGNITION
"If you are looking for a realtor to sell your home and you live in Olney, then your best bet is Susan Ellis. We interviewed the top agents in Olney before making our selection and Susan's presentation immediately won us over. Our home was on the market less than two weeks and we closed within a month. Below are some highlights regarding working with Susan: > She is the best in Olney, particularly James Creek. She will show you data to prove this in her presentation and if you look around Olney, you will see her signage everywhere. >Her knowledge of Olney and its sub-communities are invaluable. She knew the builder of our home, what model our home was, and gave us information on other builders/models in the community. >Susan is confident and aggressive. Both are important traits for selling a home. Susan priced our home higher than what we had in mind, and she was able to deliver. Our home actually appraised for $15K more than we were expecting and sold for $25K more than the house next door. >She offers a competative comission rate. >Susan is always available. We were able to communicate via phone call, text, or email and I received a reply within the day. There was no third party involved, we communicated directly with Susan. >Susan is efficient. She is incredibley organized and she doesn't forget anything. All our paperwork was quickly completed and processed, which assisted in a quick closing. >She is an experienced realtor. She was able to answer all our questions and explain any confusion during the process. She also gave great advice to achieve the maximum selling price for our home."
- Josefina Galiano
Strategic, patient, and sharp sum up Susan and her associate, Mark. They proved to be patient because they spent 10 months with us matching our realistic budget with ultimately our dream home. Susan guided us to great options in each neighborhood and delivered sage advice when it was needed most. Susan was sharp because she didn’t miss a detail, ever, and when it came time to negotiate she showed us why she is best in the business. Our experience with her was very professional and fun at the same time.
- Bill G.
"We got to know Susan when we bought the home from her client 12 years ago. At the settlement, her expertise and market skills really impressed us. In 2003, we were in a financial difficulty and thinking about selling a home. We called her and wanted to know what she would think. She came to my house right away. She calmed us down by performing a detailed analysis and showed us that the pain is just short term. She encouraged us stay in house as the overall market was still improving. We greatly appreciated her help and it worked out extremely well for us. Finally it came to the time we need to sell the home. We listed Susan as the first for our realtor. My husband is a computer guy and likes to do some data analysis before making the final decision. The results showed that Susan had the highest selling rate in terms of contract time and ask/actual price ratio in the area. Also there is almost no delisting after she listed the house for sale no matter what kind of house it is. That’s very amazing and in my opinion she is No. 1 in the area! We were so lucky to have Susan as our agent. She doesn’t have a group of assistants working for her. She has been very busy during the whole year. She laid out a very practical plan and made us feel as if the sale of our house was the most important thing to her. She was so incredibly responsive and knowledgeable about every aspect of the process. The house went under contract within one week! Susan, thank you again for your help. I would recommend you to everyone I know who is thinking of or wants to buy/sell a house, who wants the best results!"
- Pinghu Liu
"Susan Ellis has the necessary mix of industry knowledge, service excellence, and superb negotiation skills which benefit her clients in any real estate market... Susan's reputation as a leading real estate agent supersedes herself and the industry respect she receives amongst her peers is priceless. If you find yourself looking for a seasoned real estate professional in the greater Olney and or Montgomery County area, than look no further than Susan Ellis."
- Kevin A.
"Susan Ellis is simply the best agent in the Olney area. We were with another agent at first and after a couple of bad appointments we went after the best, and we got her! Susan made us feel like we were her only clients even though we knew she had a full load. As first-time home buyers, we needed someone who could explain the process to us in terms we understood. Susan took the time to walk us through every aspect, without making us feel like we were novice. She fought for us at every turn using her negotiation skills and knowledge of the Olney market to help us get our dream home within our budget. Susan never pushed us outside of our comfort zone, but always presented all of our options. She listened to us, made us feel comfortable about our purchase, and delivered on everything we asked of her. If we ever move, we will turn to Susan again.
- Tina Reinert
"When we decided to move to Olney we knew we wanted a realtor who knew the area. We found Susan's website online and made an appointment to interview her. It didn't take us 10 minutes to know she was the realtor we wanted to work with. She had seen many of the homes we were interested in and was able to guide us in the right direction and the right neighborhood for our family dynamic. She new all about the local schools which came in very handy! We put a contract on a home within 5 days of meeting Susan (which was very unexpected) but she was by our side the entire way! We had to juggle a lot in a short amount of time but Susan always made herself accessible to answer any questions and deal with any last minute details. She also worked well with the seller's' agent. All around consummate professional. By the end, she really did feel like part of our family. We love our home, but more importantly we love the stress-free process of buying our home and a lot of that is because of Susan. We would recommend her to anyone looking for a realtor."
- Mike L.
"My husband and I have worked with Susan twice; once in selling a home and more recently in purchasing a home. Susan is the hardest working Real Estate Agent out there for sure! She is so good at what she does because she really cares about her clients and doing her best for them. Susan is very responsive and always very professional. She knows the market and we really trust her opinion. Buying and selling real estate can be stressful, but Susan has a great attitude and she is always upbeat. We honestly had fun working with her!"
- Cindy Green